Alligator Snap: Frequently Asked Questions

How do I purchase Alligator Snap?: You can purchase Alligator Snap through our secure online ordering site. A variety of popular payment options are available including by credit card and invoice.
How long is the delivery period after ordering?: You will be supplied with a personal download link upon completion of your order, so you can download and install the full version right away.
Do you offer a money-back guarantee on my purchase?: Yes, we offer a 30-day money back guarantee* on your purchase of Alligator Snap - you can find details here

Is Alligator Snap the right choice for me?: If you are a complete beginner to creating webpages, Alligator Snap is the perfect choice for you - you don't need any prior webpage creation experience to use the program! If you are looking for a professional Web development solution, we recommend our multi-award-winning BestAddress HTML Editor.
Which company develops Alligator Snap?: Both the Alligator Snap software program and the www.alligatorsnap.com website are fully owned and operated by Multimedia Australia Pty. Ltd.. You may already know us from our professional Web development software products such as the multi-award-winning BestAddress HTML Editor, and various services such as the www.SwiftDownloads.com software download site. You can find more information about our company here.
Is there an Evaluation Edition of Alligator Snap?: Although there isn't an evaluation edition for Alligator Snap, we do offer a 30-day money back guarantee* on your purchase so you can be absolutely sure that you've made the right choice! Click here for more information.

What after-sales service do I receive?: As part of your purchase, you have complete access to all the quality after sales services that Multimedia Australia has become renowned for, including our Customer Benefits program at www.MyCustomerBenefits.com. Alligator Snap was also the first software program to offer the new SupportBase.NET integrated online support service.
How do I Download Free Additional Templates?: We regularly release new additional templates for Alligator Snap that can be downloaded for free! With Alligator Snap, installing new templates is easy using the program’s automated download feature. Simply connect to the Internet when you start Alligator Snap, click the 'Download Additional Templates' button, choose templates you want to install from the catalogue, and Alligator Snap does the rest!
How do I Obtain Free Software Updates?: As with all Multimedia Australia software products, we're committed to providing you with the latest, up-to-date software. If you chose to be notified of free updates when you placed your order, you’ll receive an email containing download instructions to new versions whenever they are released. Alternatively, you can also contact us directly at any time, and we can send the latest update information to you.
Can I make backup copies of my download?: Yes. You are permitted to make copies of your download of Alligator Snap for backup purposes upon completion of your order.

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